Dear customers!

The pet boarding house "Lassie" has more than 12.000 clients with dogs, cats and small animals. In addition to Luxembourg and the Greater Region, our clients come from far away, such as Mulhouse, Strasbourg, Paris, Munich, Geneva, Brussels, Amsterdam etc. Our places during school holidays and weekends are very limited. We receive, on average, a hundred (!) requests for information and reservations per day, 7 days a week, by telephone and by e-mail, and we reply in 4 different languages.

Unfortunately we have to turn down a lot of requests, especially during very busy periods, we are sorry about that. Our very regular customers are given priority, I call a "regular customer" a customer who requests our services several times a year and whose dog and/or cat we already know.

After more than two years of the pandemic, very difficult years for the tourism sector, more than 2/3 of the pet boarding houses have closed their doors for good. The travel restrictions and the difficult economic situation in the meantime have made it difficult for everyone to organise.

"Lassie" thanks you for your support and help during the years 2020, 2021 and 2022.

Very important message for all dog-owners

Attention reminder:

As of January 1, 2023, ONLY INJECTABLE VACCINE "PNEUMODOG" (Boehringer Ingelheim) will be accepted as a vaccine or booster against kennel cough. Please inform your veterinarian before your first vaccination or annual booster.

!!!!! All dogs arriving with an intra-nasal or oral vaccine, administered after January 1, 2023, will be refused upon arrival !!!!

Of course, all nasal or oral kennel cough vaccines administered BEFORE this date are accepted and valid for one year.

Unfortunately our instructions are not taken at all seriously and despite our clear and precise indications, many dogs arrive at Lassie's having had the intra-nasal or oral vaccine in the hours, days, weeks before a boarding.

In order to protect all the dogs in our care, from January 26, 2023 all these dogs will be categorically refused on arrival. This will not give any right to a refund of a deposit paid for a school vacation period.

We would like to thank all veterinarians in Luxembourg and the Greater Region for their valuable cooperation!

Dear new clients,

Regarding the registration for the next school vacations, think about it to organize your next vacation and book in advance!

We look forward to your booking requests! Please remember that you will be bringing and collecting your pet during our opening hours, i.e. usually one day before your departure to drop off your pet and, depending on the time of your return, one day after your trip to collect it. Please check again the date of your desired stay before submitting the form. Thank you for your help!

Contact and reservation request

Opening hours

Monday to Saturday: 16.00 -19.00
Wednesday closed: except "drop off & collect" between 11.45 and 12.15 by appointment
Sunday and public holidays: 5pm and 7pm

Exceptions for public holidays

Sunday 25 December 2022 closed
Monday 26 December 2022 open 17.00-19.00
Sunday 1 January 2023 closed
Monday 10 April 2023 closed (Easter Monday)
Monday 29 May 2023 closed (Whit Monday)
Friday 23 June closed (National Day)
Tuesday 15 August 2023 closed
Wednesday 1 November 2023 closed (All Saints' Day)
Monday 25 December 2023 closed
Tuesday 26 December 2023 open 17.00-19.00

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