The daily rates are non-negotiable and the balance of the stay must be paid at the latest at the time of the animal's pick-up, either by card or in cash. Payment by bank transfer after the animal has been picked up is not accepted. Any day started is due in its entirety.
Availability for school vacations is always limited and early booking is required during these busy periods. In the event that the boarding facility is full, you have the option of placing your cat or dog on the waiting list.
For all reservations during school vacations, a deposit is required to validate the reservation. If the deposit is not paid within the specified time, the reservation will be considered null and void.
During school holidays, the entire stay is due as booked, even in the case of early return.